Frequently Asked Questions
Who are we?
Guangzhou Hiware kitchenware Co.,Ltd was founded in 2003, specialized in manufacturing the Kitchen equipment, Kitchen tools, Cookware, Bakeware, Water boiler etc.
HIWARE now is the most popular kitchen products brand in China, our products are exported to all over the world, especially in North American, South American, Europe, and Middle East and so on.
We have been producing for world-famous brands as OEM & ODM for years, like “Tasco”,”Woking”,”SANOMA” etc Good quality at competitive prices and on-time delivery is our promise to our customers.
Our vision is to make BETTER kitchen products for every family.
Where can I get the quotation?
Please contact our sales on Wechat/ WhatsApp +8616620132983 or click link: wa.me/8616620132983
Email: info@hiwareglobal.com
Do you provide free samples?
Yes! Free sample is available, while freight charge is on buyers.
We will send out samples within 3-7 working days.
What is the MOQ?
Usually, our MOQ is 1 sets.
Can I customize services?
Yes. we accept OEM&ODM orders. we also provide customized packaging for you .
What is the shipping method?
For small order we provide shipment by Express (DHL/FEDEX/TNT/UPS/EMS/CHINA POST), For large order, ship by our freight forwarder by air or by Sea.
What is the lead time?
Sample order 3-5 working days, Bulk order 7-25 working days. (depend on the quantity )
What is the Warranty?
1 years warranty for electric products, 2 years warranty for stainless steel products.